Legal
Refund & Cancellation
Last updated 9 November 2026
LeadGrow sells prepaid credit packs. There is no subscription, so there is nothing to cancel and nothing renews automatically.
When we refund
- Unused credits, within 7 days. If you bought a pack within the last 7 days and have not used any of its credits, we will refund the full amount including GST.
- Duplicate or failed payments. If you were charged twice, or charged without receiving credits, we will credit the correct amount or refund the extra payment.
- Service errors. If a credit was deducted but the lead was not delivered, we will restore the credit.
When we do not refund
- Credits that have already been used to unlock leads.
- Dissatisfaction with a business's response, or a phone number or website that is outdated at the source. Listing data comes from public sources and is not guaranteed.
How to request
Email support@leadgrow.in from your account email with your order ID. We respond within 2 working days. Approved refunds are returned to the original payment method through Razorpay and typically reach you within 5–7 working days, depending on your bank.