Privacy Policy

LeadGrow is operated by LeadGrow (“we”). We provide a lead-discovery service for businesses in India. This policy explains what personal data we process about you, our customer, why, and the rights you have under the Digital Personal Data Protection Act, 2023 and the DPDP Rules, 2025.

Data we collect about you

• Account data: your email address and, if you use Google sign-in, your name and profile identifier.
• Usage data: the searches you run, leads you unlock, notes and statuses you add, and credit transactions.
• Payment data: order and payment identifiers, amount and status. Card, UPI and bank details are handled entirely by Razorpay; we never receive or store them.
• Technical data: IP address and device/browser information for security and abuse prevention.

Why we process it

• To provide the service: authenticate you, run searches, deliver unlocked leads and maintain your credit balance.
• To process payments and issue invoices as required by tax law.
• To keep the service secure and prevent fraud or abuse.
• To contact you about your account, purchases and important changes.

Business listing data shown in the service

Leads are drawn from business listings that are publicly available through Google Maps (Google Places API). These may include the name, address, phone number and website of a business, which for sole proprietors can relate to an individual. We process this data only to let our customers discover and contact businesses. If you are a business owner and want a listing corrected or removed from your Google listing, update it through your Google Business Profile; to ask us to stop showing your details in LeadGrow, write to support@leadgrow.in.

Sharing

We share data only with service providers needed to run LeadGrow: Supabase (authentication and database), Razorpay (payments), Google (listing data and sign-in) and our hosting provider. We do not sell your personal data.

Retention

We keep account data while your account is active. Search results you did not unlock are deleted automatically within 24 hours. Payment records are retained as long as tax and accounting law requires. You can ask us to delete your account and associated data at any time.

Your rights

You may access, correct or erase your personal data, withdraw consent, nominate another person to exercise your rights, and raise a grievance. Write to support@leadgrow.in. We aim to respond within 7 days.

Security

Data is encrypted in transit, access to your leads is restricted to your account through row-level security, and payment webhooks are verified by signature. No system is perfectly secure; if a breach affecting you occurs we will notify you and the Data Protection Board as the law requires.

Cookies

We use essential cookies only, for sign-in and session security. We do not run advertising trackers.

Grievance officer

Grievance Officer, support@leadgrow.in